When you’re sick and want to see your doctor, what option do you have if you can’t get to the doctor’s office? Especially when this COVID-19 pandemic makes staying at home the safest move you can make?

That’s where telehealth comes in. This type of telemedicine eliminates the fear or inconvenience of walking into a medical facility, and anything that reduces fear during this anxious time is a good thing.

The health professionals at Family Urgent Care are skilled at using telehealth to diagnose and treat many common ailments. If you’ve never heard of our telehealth service, here’s how it works.

Telehealth explained

Telehealth is a type of teleconferencing that uses cutting-edge technology to treat patients virtually. In the past, telemedicine was primarily used in rural areas or remote places where patients didn’t have easy access to doctors. 

Telehealth is catching on quickly among medical professionals nationwide. More than 200 academic medical centers in the US offer video-based consultations to places throughout the world. About 74% of US patients use a variety of telehealth services. 

If you have a rash, you can send us a selfie. Is your child having a bad reaction to new medication? Send us a video. We can also monitor your heart rate, blood sugar, and blood pressure remotely. 

Why you should try telehealth

The COVID-19 pandemic has forced many people to stay at home, or at least to keep at least 6 feet away from others. Telehealth is an important way to prevent the spread of the novel coronavirus.

Here are more ways telehealth can benefit you. It:

  • Affords you privacy
  • Eliminates travel to and from a medical office
  • Reduces time off from work
  • Eliminates exposure to contagious people
  • Gives you access to specialists around the world
  • Saves you money

Rest assured, we give our telehealth patients the same compassion and professionalism that we give patients who walk through our doors. We’ve added telehealth into our comprehensive list of services to give you easy access to preventive and ongoing health care. 

Of course, if you want a face-to-face consultation, our doors are always open to you.

The Health Professionals at Family Urgent Care are dedicated to helping you get well and stay well, especially during this pandemic. If you have any health concerns and think that our telehealth services can benefit you, please make an appointment by calling 219-440-7351, or by using our online booking tool.

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Vanell W.
1733847331
My spirits was very wonderful.The people was nice and kind.I enjoyed it.I will come again
Chase L.
1733691371
The office is great . Very polite and accommodating . They also accept state insurance . No long wait time . I definitely recommend.
Jasmin B.
1733689368
I can hear with rib pain and was taken care of quickly. The guys in the front were quick and helped set up really fast. Dr. Lena Farah was great in explaining everything the pain could be from as well as what it could NOT be from which really helped assure me. She was super comprehensive as to what every symptom I could have was from. She was very educated and very nice when discussing what I came there for.
Princess T.
1732724168
Very helpful and nice
Kathy J.
1732656110
Very quick visit! Everyone was very polite and efficient. Thank you!
afreen S.
1732511879
This place was stunning! The staffs and doctors were presenting really friendly and kindly. And I loved how well-maintained and clean everything was!...
afrah I.
1732233352
I really love the hospitality in this urgent careFor ladies I recommend dr Lena farahShe is awesome very friendly down to earth person!Thank you once again
aidan S.
1732227279
I *love* the folks at this Rogers park location!! Over the past couple of years I've visited them for a wide range of things and each time I walk away feeling listened to, cared for and generally impressed.
Dionysius!
1731805075
Very attentive staff, made it in and out with my prescription. Thanks guys!
stephanie K.
1731804675
Amazing, fast and helped me.
David B.
1731626511
Efficient and pleasant service
jawad F.
1731429557
Professional and caring team .
mahmoud A.
1731182004
They are so kind and helpful. Thank you
Noor K.
1731110575
Very nice experience, would recommend. Everyone was helpful
Keywan W.
1731096027
Great doctors and great services
Josie B.
1731085035
quick easy help
George K.
1730991187
Beter service then my primary doctor. In and out in 25 minutes
Liam B.
1730829958
Very professional and courteous
natasha S.
1730824650
I was seen promptly. The sign-in process was easy, and the staff were friendly. It was clean space.
Simone H.
1730821733
Good quality care fast and reliable very polite staff definitely recommend
Carlos M.
1730580633
Family Urgent Care is great! Very knowledgeable. I appreciate the help. Thank you.
Samantha J.
1730422932
Friendly staff and great care.
frehiwot T.
1730412502
I had the quick help, they were all nice and professional. I highly recommend this urgent care
Suleman M.
1730131294
very nice and clean with lot of respect and good consultation, treated with all posible aspect.
Victoria D.
1729699611
Fast, friendly, and kind.
Nadia P.
1729698158
Very fast and professional service
brittany H.
1729612782
Very nice staff and helpful
Dina P.
1729607831
Got me in quick even though I was a walk in and answered all my questions
Beejay F.
1729116512
Very family friendly and reliable
Jean B.
1729010096
I walked in and in less than 1 1/2 hours I was out and on my way home. Very nice people.
SHARON L.
1728754338
Excellent service
Elizabeth F.
1728404102
Muy amables todos
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