The COVID-19 pandemic has triggered dramatic changes throughout everyday life — and in the medical community as well. Not only are providers across the country postponing elective procedures, but many are also encouraging people to avoid in-office appointments to reduce their risk of exposure to this highly contagious coronavirus.

But what do you do if you still need health care? Fortunately, Telehealth can help.

How Telehealth works

Telehealth — or telemedicine — is a healthcare solution that allows you to meet with your doctor virtually instead of going to the office. Our 100% HIPAA-compliant system uses a two-way, high definition video, so we can talk face-to-face as if we’re in the same room together.

With Telehealth, you can also:

  • Submit your medication list, allergies, ID cards, and medical history in advance
  • Chat or share photos describing your symptoms
  • Have prescriptions electronically sent to your pharmacy
  • Securely pay online for your virtual visit

This streamlined approach originally evolved to help expand medical care to men, women, and children living in remote areas. Today, 76% of hospitals use Telehealth technology, and US employers could save as much as $6 billion a year by making telemedicine technology available to their employees. But the advantages of Telehealth go far beyond financial savings.

The benefits of telemedicine

Whether you live close to your doctor or in a rural area, you probably know firsthand that even a routine visit involves wait times of 18 minutes or longer — and that doesn’t even include the time you spend getting there. Telehealth technology eliminates that.

By connecting to your doctor in a virtual setting, you can expect to:

  • Miss less time at work
  • Have fewer disruptions with any child or elder care responsibilities
  • Eliminate the time or travel expenses associated with your office visit
  • Receive quality health care faster
  • Reduce subjecting yourself and others to a contagious illness

At the same time, you also reduce your risk of exposure to contagious illnesses, like the common cold, flu, and COVID-19.

Telemedicine is also available to patients of all ages, including children, older adults, and those in vulnerable health. That makes it an ideal healthcare solution for everyone, especially when someone can no longer leave their home safely but still requires medical attention.

What to expect during a Telehealth appointment

Telemedicine technology has never been easier to use, simply:

  • Download our app to your tablet, computer, or phone
  • Request an appointment through our Telehealth portal
  • Fill out the registration forms included in our calendar invite
  • Follow the link in your calendar invite to open your video-chat to start your appointment

You can also upload photos, if needed, to help us diagnose your symptoms.

For more information on telemedicine or to schedule your virtual visit, contact us by calling or requesting your Telehealth appointment online today.

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Vanell W.
1733847331
My spirits was very wonderful.The people was nice and kind.I enjoyed it.I will come again
Chase L.
1733691371
The office is great . Very polite and accommodating . They also accept state insurance . No long wait time . I definitely recommend.
Jasmin B.
1733689368
I can hear with rib pain and was taken care of quickly. The guys in the front were quick and helped set up really fast. Dr. Lena Farah was great in explaining everything the pain could be from as well as what it could NOT be from which really helped assure me. She was super comprehensive as to what every symptom I could have was from. She was very educated and very nice when discussing what I came there for.
Princess T.
1732724168
Very helpful and nice
Kathy J.
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Very quick visit! Everyone was very polite and efficient. Thank you!
afreen S.
1732511879
This place was stunning! The staffs and doctors were presenting really friendly and kindly. And I loved how well-maintained and clean everything was!...
afrah I.
1732233352
I really love the hospitality in this urgent careFor ladies I recommend dr Lena farahShe is awesome very friendly down to earth person!Thank you once again
aidan S.
1732227279
I *love* the folks at this Rogers park location!! Over the past couple of years I've visited them for a wide range of things and each time I walk away feeling listened to, cared for and generally impressed.
Dionysius!
1731805075
Very attentive staff, made it in and out with my prescription. Thanks guys!
stephanie K.
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Amazing, fast and helped me.
David B.
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Efficient and pleasant service
jawad F.
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Professional and caring team .
mahmoud A.
1731182004
They are so kind and helpful. Thank you
Noor K.
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Very nice experience, would recommend. Everyone was helpful
Keywan W.
1731096027
Great doctors and great services
Josie B.
1731085035
quick easy help
George K.
1730991187
Beter service then my primary doctor. In and out in 25 minutes
Liam B.
1730829958
Very professional and courteous
natasha S.
1730824650
I was seen promptly. The sign-in process was easy, and the staff were friendly. It was clean space.
Simone H.
1730821733
Good quality care fast and reliable very polite staff definitely recommend
Carlos M.
1730580633
Family Urgent Care is great! Very knowledgeable. I appreciate the help. Thank you.
Samantha J.
1730422932
Friendly staff and great care.
frehiwot T.
1730412502
I had the quick help, they were all nice and professional. I highly recommend this urgent care
Suleman M.
1730131294
very nice and clean with lot of respect and good consultation, treated with all posible aspect.
Victoria D.
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Fast, friendly, and kind.
Nadia P.
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Very fast and professional service
brittany H.
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Very nice staff and helpful
Dina P.
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Got me in quick even though I was a walk in and answered all my questions
Beejay F.
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Very family friendly and reliable
Jean B.
1729010096
I walked in and in less than 1 1/2 hours I was out and on my way home. Very nice people.
SHARON L.
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Excellent service
Elizabeth F.
1728404102
Muy amables todos
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