Terms and Conditions

Welcome to Family Urgent Care. These Terms and Conditions (“Terms”) govern your access to and use of our website https://famurgentcare.com/, as well as any online services, forms, or information provided through the site. By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please do not use our website.

1. Medical Disclaimer

The information provided on this website is for general informational purposes only and is not intended as medical advice, diagnosis, or treatment. Use of this website does not create a provider–patient relationship. For medical emergencies, call 911 immediately or visit the nearest emergency room.

2. Use of Website

You agree to use this website only for lawful purposes and in a manner that does not violate any applicable laws or regulations. You may not:

• Use the website for fraudulent or misleading purposes
• Attempt to gain unauthorized access to our systems
• Disrupt or interfere with website security or functionality
• Upload or transmit viruses, malware, or harmful code

3. No Guarantee of Services

Information on this website regarding services, conditions treated, hours, or availability is provided for convenience only and may change without notice. Family Urgent Care does not guarantee that specific services, providers, or appointment times will always be available at every location.

4. Appointments & Online Forms

Any appointment requests or online forms submitted through our website are not guaranteed until confirmed by Family Urgent Care staff. Submission of forms does not constitute medical advice or establish a provider–patient relationship.

5. Insurance & Payments

Insurance information provided on this website is for general reference only. Coverage, copays, deductibles, and out-of-pocket costs vary by plan. Patients are responsible for confirming coverage with their insurance provider and for any charges not covered by insurance.

6. Intellectual Property

All content on this website, including text, graphics, logos, images, and design elements, is the property of Family Urgent Care or its licensors and is protected by applicable copyright and trademark laws. You may not copy, reproduce, distribute, or use any content without prior written permission.

7. Third-Party Links

Our website may contain links to third-party websites for your convenience. Family Urgent Care does not control and is not responsible for the content, policies, or practices of any third-party websites. Accessing third-party links is at your own risk.

8. Limitation of Liability

To the fullest extent permitted by law, Family Urgent Care shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of, or inability to use, this website or reliance on any information provided on the site.

9. Indemnification

You agree to indemnify and hold harmless Family Urgent Care, its providers, employees, and affiliates from any claims, damages, losses, or expenses arising from your use of the website or violation of these Terms.

10. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal and health information.

11. Changes to These Terms

Family Urgent Care reserves the right to update or modify these Terms at any time without prior notice. Changes will be posted on this page with an updated effective date. Continued use of the website constitutes acceptance of the revised Terms.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of the states in which Family Urgent Care operates, including Illinois and Indiana, without regard to conflict of law principles.

13. Contact Information

If you have questions about these Terms and Conditions, please contact Family Urgent Care at Info@famurgentcare.com