Experience Cost-Effective Urgent Care That Aligns With Your Insurance

Your path to affordable healthcare shouldn’t be a hassle. With Family Urgent Care, you can receive quality medical attention from our board-certified experts, all covered by the insurance plans you trust.

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Check Your Insurance Coverage To Ensure Affordable Healthcare Access

Family Urgent Care accepts most major insurance companies in Indiana and Illinois, like,

  • Medicaid
  • Humana 
  • Health Smart
  • Golden Rule
  • Geha
  • Coventry Healthcare
  • Aetna
  • Amerigroup Real Solutions
  • Anthem
  • Cigna 
  • Community Health
  • Meridian
  • Medicare Health Insurance

How To Book Your Telehealth Appointment With Insurance?

If you can’t visit our clinic in person and seek a doctor’s opinion or advice regarding your clinical condition, you can schedule a telehealth appointment with Family Urgent Care. Medical experts at Family Urgent Care are ready to diagnose, treat, or manage your condition with just a few clicks away.

You can book your telehealth appointment in these simple steps,

  1. Visit the Telehealth Appointment Page: Go to the Family Urgent Care website and navigate to the telehealth appointment section. This is typically found in the menu or on the homepage.
  2. Provide Insurance Information: Provide your insurance details as prompted. This may include your insurance provider, policy number, and any other necessary information. Ensure that Family Urgent Care accepts the insurance.
  3. Select Appointment Date and Time: Choose a convenient date and time for your telehealth appointment. Family Urgent Care provides a calendar where you can see the available time slots.
  4. Complete Booking: Proceed to complete the booking process. You may need to confirm your identity and agree to the terms of the telehealth appointment.


Note: Family Urgent Care will likely verify your insurance information. Make sure that you have provided accurate details to avoid any issues.

How Much Out Of Pocket Cost Do You Have To Bear Without Insurance?

Are you considering a visit to our clinic or booking a telehealth appointment without insurance? Fear not! Family Urgent Care offers straightforward pricing so that you can prioritize your health without breaking your budget. Your out-of-pocket cost when you visit our urgent care starts from $120, depending upon the type of service you avail in our clinic. On the other hand, if you wish to visit us virtually by booking a telehealth appointment without insurance, you will have to pay an average of $80.

Family Urgent Care Billing Process In-Person and Online

Whether you have partial insurance coverage or not, the amount you pay is based upon the type of service you avail at Family Urgent Care.

Billing Process for In-Person Appointments (Without Insurance)

  1. Service Selection: Choose the type of service you need during your in-person visit at Family Urgent Care.
  2. Initial Check-in: During your visit, provide necessary personal information and inform the staff that you do not have insurance coverage.
  3. Pay Your Bill: Pay only the office visit consultation amount before seeing the provider (You are charged for tests and other treatments after receiving the service). You can choose your preferred payment method, that is, cash, credit, debit, or worker’s compensation.
  4. Get Treated: Receive the required medical services, treatment, or consultation during your in-person appointment.
  5. Payment Confirmation: Receive a confirmation of your payment, along with a receipt for your records.


Billing Process for Telehealth Appointments (Without Insurance)

  1. Book your virtual visit: Schedule your telehealth appointment on the Family Urgent Care website, indicating that you do not have insurance coverage.
  2. Pay Your Fee: Pay for the provider consultation fee before being consulted. You can make online payments as instructed by the Family Urgent Care online portal.
  3. Visit Your Teledoctor: Attend your telehealth appointment and receive the necessary medical advice or treatment remotely.
  4. Claim The Receipt: You’ll receive a billing statement detailing the telehealth services provided and associated costs (as needed).

Connect Us For Insurance Queries

Do you have further queries regarding the insurance plans we accept? Or are you facing trouble with self-funded payments? You can directly contact our customer support at 219-900-0972 to resolve all your insurance-related and billing queries.

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Why Choose Us?

If your pain is not allowing you to travel, we’re just a call away. Our online consultation provides comprehensive evaluation with satisfactory treatment.
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While our team brings important experience and knowledge, we know that each patient is the expert in their own life.

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We offer comprehensive health care focusing on the whole person, at all ages and stages of life.

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We have flexible hours and are open on certain evenings and during the weekend, to accommodate your schedule.

Meet Our Highly Qualified Doctors

Our experienced doctors give you and your entire family the best care that you can expect from your healthcare provider.


Dr. Asrar Sheikh, MD

Dr. Sajid Mahmood, MD

Gabriela Contreras, FNP C.

Dr. Nadeem Sheikh, FNP.

Nadeem Shaikh, FNP- BC

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