When you’re sick and want to see your doctor, what option do you have if you can’t get to the doctor’s office? Especially when this COVID-19 pandemic makes staying at home the safest move you can make?

That’s where telehealth comes in. This type of telemedicine eliminates the fear or inconvenience of walking into a medical facility, and anything that reduces fear during this anxious time is a good thing.

The health professionals at Family Urgent Care are skilled at using telehealth to diagnose and treat many common ailments. If you’ve never heard of our telehealth service, here’s how it works.

Telehealth explained

Telehealth is a type of teleconferencing that uses cutting-edge technology to treat patients virtually. In the past, telemedicine was primarily used in rural areas or remote places where patients didn’t have easy access to doctors. 

Telehealth is catching on quickly among medical professionals nationwide. More than 200 academic medical centers in the US offer video-based consultations to places throughout the world. About 74% of US patients use a variety of telehealth services. 

If you have a rash, you can send us a selfie. Is your child having a bad reaction to new medication? Send us a video. We can also monitor your heart rate, blood sugar, and blood pressure remotely. 

Why you should try telehealth

The COVID-19 pandemic has forced many people to stay at home, or at least to keep at least 6 feet away from others. Telehealth is an important way to prevent the spread of the novel coronavirus.

Here are more ways telehealth can benefit you. It:

  • Affords you privacy
  • Eliminates travel to and from a medical office
  • Reduces time off from work
  • Eliminates exposure to contagious people
  • Gives you access to specialists around the world
  • Saves you money

Rest assured, we give our telehealth patients the same compassion and professionalism that we give patients who walk through our doors. We’ve added telehealth into our comprehensive list of services to give you easy access to preventive and ongoing health care. 

Of course, if you want a face-to-face consultation, our doors are always open to you.

The Health Professionals at Family Urgent Care are dedicated to helping you get well and stay well, especially during this pandemic. If you have any health concerns and think that our telehealth services can benefit you, please make an appointment by calling 219-440-7351, or by using our online booking tool.

David H.
1736980229
Very fast very helpfulGreat urgent care service
Michael T.
1736692224
Care was fast, and the entire medical team was very informative and very good with my 4 year old brother
Martina M.
1736627401
very helpful and friendly office
Hussain S.
1736530230
Maya is best medical assistantShe know what she is doingShe is very polite and professional
Ewa S.
1736376709
Saad was very kind and amazing!!!!!
Roman
1736370647
Sper!
Ibrahim A.
1736119601
The service was great. The process was quick and Saad was very friendly and professional. The doctor was also helpful and answered any questions I had.
haroon K.
1736116761
Treated very good this time.Thank you for the service
Tierra B.
1735938986
One of the only urgent cares I go to . I have been going here for 3 years now they take care of all my needs including monitoring my thyroid. They do it all and great customer service 😊
Andy S.
1734795594
So nice easy and clean. Thank you
Tiffany L.
1734794342
They’re always super quick and helpful. Doctors keep patients well informed and this is my go to spot!
Heather H.
1734479911
I was able to schedule a same day appointment, was seen on time, everyone was friendly and I didn’t even feel my blood draw!
Jamine D.
1734281220
I’ve consistently had a great experience at this clinic. It’s easy to get in, little wait, and they always address concerns.
Primo P
1734103498
Very best staff. I liked the way i was attended too by farina
Vanell W.
1733847331
My spirits was very wonderful.The people was nice and kind.I enjoyed it.I will come again
Chase L.
1733691371
The office is great . Very polite and accommodating . They also accept state insurance . No long wait time . I definitely recommend.
Jasmin B.
1733689368
I can hear with rib pain and was taken care of quickly. The guys in the front were quick and helped set up really fast. Dr. Lena Farah was great in explaining everything the pain could be from as well as what it could NOT be from which really helped assure me. She was super comprehensive as to what every symptom I could have was from. She was very educated and very nice when discussing what I came there for.
Princess T.
1732724168
Very helpful and nice
Kathy J.
1732656110
Very quick visit! Everyone was very polite and efficient. Thank you!
afreen S.
1732511879
This place was stunning! The staffs and doctors were presenting really friendly and kindly. And I loved how well-maintained and clean everything was!...
afrah I.
1732233352
I really love the hospitality in this urgent careFor ladies I recommend dr Lena farahShe is awesome very friendly down to earth person!Thank you once again
aidan S.
1732227279
I *love* the folks at this Rogers park location!! Over the past couple of years I've visited them for a wide range of things and each time I walk away feeling listened to, cared for and generally impressed.
Dionysius!
1731805075
Very attentive staff, made it in and out with my prescription. Thanks guys!
stephanie K.
1731804675
Amazing, fast and helped me.
David B.
1731626511
Efficient and pleasant service
jawad F.
1731429557
Professional and caring team .
mahmoud A.
1731182004
They are so kind and helpful. Thank you
Noor K.
1731110575
Very nice experience, would recommend. Everyone was helpful
Keywan W.
1731096027
Great doctors and great services
Josie B.
1731085035
quick easy help
George K.
1730991187
Beter service then my primary doctor. In and out in 25 minutes
Liam B.
1730829958
Very professional and courteous
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