Once upon a time, the biggest hurdles in going out were traffic, overcrowded parking lots, and people who fell behind in the checkout line because they were staring at their phones. Today, even after the most deadly peaks in the historic COVID-19 pandemic have passed, remnants of the necessary changes stay with us, including some patients’ preference to see their doctor without commuting. 

Telemedicine is a safe and reliable way for Asrar Sheikh, MD, and Teofilo Vinluan, MD to connect with patients and provide the best care—all over a secured, HIPAA-compliant internet connection. Our staff of compassionate medical professionals at Family Urgent Care in the Chicago area work with Drs. Sheikh and Vinluan offers the best care experience for patients, in-office or online.

What is telehealth? 

At the apex of premium care and accessibility is telehealth, the virtual option for primary care for anyone who needs medical attention. Telehealth isn’t brand new; the option has existed for doctors to use technology to understand sickness for a number of years. 

The original telehealth prototype was available as early as the 1940s and 1950s, when doctors used their latest technology to send medical images back and forth, exchanging information and analyses. It wouldn’t be until much later that this urgently needed technology was extended to the general population. 

That time came around 1960 when the first substantial patient-centered telehealth program was released by the state of Nebraska to target vulnerable people. Since then, telehealth has come a long way and continues to make impressive strides in terms of efficiency and patient satisfaction.

What can be diagnosed through telehealth?

The beauty of telehealth is that you have a trusted professional at your fingertips. Telehealth also leaves open the option for a patient to come into the office for more serious concerns that require testing, injections, or a physical exam. Dr. Sheik and Dr. Vinluan can work with you to find a time and date that works for your needs, and for your schedule.

One of the best ways to use telehealth is when you’re experiencing flu- or cold-like symptoms. Not only can we diagnose your illness, but we can also readily suggest the best and most cost-effective medication available. This also applies to COVID-19, bronchitis, pneumonia, and other upper respiratory illnesses. 

Issues with acne, rashes, ear infections, fever, feminine health, and other common concerns can all be diagnosed face-to-face over our HIPAA-compliant telehealth system.

Is telehealth right for me? 

Telehealth is right for anyone who chooses to use it, though your provider may ask you to come into the office to ensure that you receive the care that you need in order to return to your normal routine. Telehealth is made for anyone who needs easy access to a provider without the stress of commuting, parking, and waiting your turn in a room full of sick—or unknowingly sick—people. 

Telehealth is a perfect complement to the digital age, and the ease of access helps to level the playing field for people with limited time to commute and wait inside the doctor’s office. If you’re not feeling well, call one of our offices for an appointment, or book online for a telehealth appointment with us today. 

James H.
1745786851
Zero wait time and was seen immediately for a walk-in appointment. Very clean and welcoming. Also very professional and the doctor explained everything I needed to know. I recommend going here and will be going back :)
Faith D.
1745456384
Very efficient and friendly clinic! I was able to get advice and a prescription extremely fast even though it was the end of the night.I'll definitely return to this urgent care if I need help in the future.
Aaron M.
1745439558
Quick and easy visit. Wanted to get check for strep or other viral things bc of symptoms. They had me in and out in 15 minutes! Super easy and very kind
Momojani J.
1745253764
Good Family Urgent Care W Morse Ave. Very cooperative and understanding staff and doctor.
Paradox_ J.
1745072528
Customer Service was nice, we had causal conversation and talked about college. The doctor was cool as well. Examined it, diagnosed it, and explained what was going on. He was direct too which was nice and saved time.
Jasmine S.
1744922636
Was not feeling well they listen to my problem figure out what was wrong and they solve it and got me feeling better . Thank you so much
Jackie C.
1744729974
Excellent service
Marisol L.
1744657952
This is my first time at Family Urgent Care. The staff is thorough and compassionate. I had a great experience with them and strongly recommend them for any of your health concerns.
Charlie G.
1744399113
I was very quickly attended to at this wonderful clinic !Everyone was very friendly and the physician was extremely knowledgeable and put me at ease about my health concerns
Lindsay W.
1743266677
They were very nice and efficient had me in and out within 30 minutes. Would go again!
Ghetto Gaming Streaming L.
1742752738
I love it
Shaliyah B.
1742751828
Fast and easy!
Titilayo V A.
1742327216
Great services
Nadia N.
1742320865
Great service
Lewis W.
1742228513
This is probably the best urgent care facility that I know the staff and the physicians are always very professional and very caring
Melanie P.
1741454907
This is my 1st -2nd time coming to this clinic,I'm very well so satisfied,there's not much wait ,it's a walk in but I was attended really quick,eve when I made my appt over the phone,the Np responded quickly and my problems were address,Monica V. NP was very professional,willing to discuss,hear out concerns ang offer alternatives,I needed to provide urine and Maya in the reception was very helpful,I needed to come back to discuss the result of my u/a c/s ,Dr.S. Mahmood was a very good doctor,this is the 1st time I'd been to an urgent clinic with a specialist on duty,omg it's like I hit jackpot.He is a transplant Nephrologist!!!I was so lucky to have found him& this clinic,he definitely know his field of expertise,willing to explain,answer questions,offer alternatives and of course he takes time to listens to patient's (my)concerns,that's the kind of doctors we should be looking for,& as a nurse myself,I definitely recommend this place,this place is trustworthy !!!
Doozer 8.
1741200176
Always a great experience! Quick and affordable help. With having no insurance, I need a place like this!
tia J.
1740351833
Everyone in the doctors office were very sweet and patient with me and kids 10/10 recommend
Roxanne S.
1740342749
It was my first time going here and I had a great experience - especially with P.A. Lena Farah. She was extremely patient and thorough. She listened and asked questions to get a better understanding. She took my concerns into consideration and was very efficient. I definitely recommend this facility for urgent care. Thank you again, Lena. You're amazing!
Yevgeniy N.
1740156699
Family Urgent care is a great place. I walked in without an appointment. I was seen within 15 minutes. The staff was very pleasant. The doctor listened to my problems, ran some tests and explained how to navigate the complicated healthcare system with medicaid.I had a blood test done. I have very small veins which means that usually I would have to get poked three or four times with the needle. Maya was able to hit the vein on her first try. She had such a delicate touch that I barely felt the needle and was left with no bruise on my arm. Great place, great staff.
Mary Charles R.
1740063059
Very quick and helpful!
Hurairah
1739326566
I had an excellent experience at Family Urgent Care. The staff took great care of me and were incredibly friendly and professional. They knew exactly what they were doing every step of the way, making me feel comfortable throughout the procedure. The aftercare was also top-notch. A special shoutout to the team for their kindness and expertise. Highly recommend!
Noah F. W.
1737484685
They were outstanding. Check in was easy and quick despite being a new patient, and the care was superb. Found them in an emergency situation and they were above and beyond any provider I have found in an immediate care situation. Not too long of a wait despite being a walk in, patient & kind staff, good communication, excellent medical skills, thorough care. I will never go anywhere else for urgent care again.
Kailee C.
1737136130
Fast, friendly, and makes you feel comfortable!
victor G.
1737135751
Quick and easy
David H.
1736980229
Very fast very helpfulGreat urgent care service
Michael T.
1736692224
Care was fast, and the entire medical team was very informative and very good with my 4 year old brother
Martina M.
1736627401
very helpful and friendly office
Hussain S.
1736530230
Maya is best medical assistantShe know what she is doingShe is very polite and professional
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